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Record Retrieval

Our extensive understanding of Discovery Law and HIPAA requirements allows Compex to follow a well-defined process to provide timely records in a variety of formats. These disciplined steps ensure orderly progression from order acceptance, legal document preparation, service of legal documents and location follow-up to electronic capture and delivery of records.




  • HIPAA compliant,
    fully-encrypted, web-based
    system - TruRetrieve™

  • Location Database:
    Calculates location
    turnaround time

  • Research Tools: Utilized to
    identify and verify
    appropriate locations

  • Delay Notification Report:
    Identifies orders which are

  • Industry Best on time

  • Customized management
    reports and flexible billing

  • EMR Preparedness:
    Technologically prepared
    for the future


  • Although Compex is a professional and efficient document production and court reporting company, that is not the only reason my firm has used them for many years. Compex goes the proverbial “extra mile” for us. Whether it is a rush records request at a strange location or answering our inquiries about legal issues involving record production, Compex is always willing to help.

    Dean Tompkins, Attorney Valencia Wilberding & Tompkins